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Privacy Policy

A legal disclaimer

The information provided on this page is for general guidance only and does not constitute professional advice. While we make every effort to ensure the accuracy of the content, New Boiler Liverpool accepts no responsibility for any loss, damage, or inconvenience caused as a result of reliance on this information. Boiler installations, servicing, and repairs must only be carried out by qualified Gas Safe registered engineers. Prices, offers, and availability are subject to change without notice. External links are provided for convenience only; we do not endorse or take responsibility for third-party websites or services. For tailored advice regarding your heating system, please contact our team directly.

Privacy Policy - the basics

​At New Boiler Liverpool, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website or services.

What to include in the Privacy Policy

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1. Information We Collect

 

We may collect the following types of information when you use our website or contact us:

 

  • Name, email address, phone number, and address (when you fill in a contact form or request a quote).

  • Technical information such as your IP address, browser type, and pages visited.

  • Any other information you choose to provide to us.

 

 

2. How We Use Your Information

 

We use your information to:

 

  • Respond to enquiries and provide quotes.

  • Arrange and deliver our boiler installation, maintenance, and repair services.

  • Improve our website, services, and customer experience.

  • Comply with legal obligations.

 

 

3. Sharing Your Information

 

We do not sell or rent your personal data. We may share your information with:

 

  • Trusted service providers (e.g. engineers, payment processors).

  • Regulatory authorities if legally required.

 

 

4. Data Security

 

We take appropriate steps to protect your personal data from loss, misuse, or unauthorised access.

 

 

5. Your Rights

 

Under UK GDPR, you have the right to:

 

  • Access the personal data we hold about you.

  • Request corrections or updates.

  • Request deletion of your data (subject to legal requirements).

  • Withdraw consent at any time.

 

To exercise your rights, please contact us at:

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